Most charter bus companies are brokers. You call them, they book a driver from a network, and someone you have never spoken to shows up the day of your event. The broker takes a cut. You get whoever was available.
Imperial Charters does not work that way.
You book with the company that owns the coaches and employs the drivers. When you book with Imperial Charters, you are booking the person who will be at the wheel. That is what owner-operated means.
Why Owner-Operated Matters for Your Group
Direct accountability. There is no dispatcher between you and the decision-maker. If something comes up before or during your trip, you reach the owner directly. Not a customer service queue. Not someone reading from a ticket.
Consistent quality. Brokered fleets have variable quality because the driver changes every trip. With an owner-operator, you know what you are getting. The same person who answers your call is the same person who shows up.
Owner’s pride in the vehicle. The coaches are maintained at our own yard, and that work reflects directly on this business. The vehicle is clean, serviced, and prepared for your trip because his reputation is tied to every ride.
Flexible communication. Group size changed? Pickup time shifted? An owner-operator can adapt. You are not submitting a change request through a system. You are calling the driver.
The Story Behind Imperial Charters
Imperial Charters LLC is a Mansfield, Texas-based charter transportation company. Imperial Charters was founded to fill a gap in the DFW market: professional group transportation without the middleman markup.
Operating out of Mansfield puts Imperial Charters within 15 minutes of AT&T Stadium in Arlington, 20 minutes of downtown Fort Worth, and 30 minutes of Dallas. That central location means we can serve the full DFW area without the deadhead time that hits companies operating from the edges of the metro.
What We Do Differently
We give you a direct line. Not a website contact form and a 48-hour callback. A real phone number and a real response.
We quote specific prices, not ranges. Before you commit to anything, you know exactly what the trip costs and what is included.
We show up early. Not on time. Early. Because group events have no tolerance for a late bus.
Types of Trips We Run
Corporate events, weddings, casino trips, game day transportation, concert shuttles, airport group transfers, school field trips, church outings, and senior group transportation. If you have a group and need a bus, we can quote it.
Frequently Asked Questions
Who drives the trips?
Our own drivers. Every driver works for Imperial Charters and is assigned by our dispatch, never pulled from a marketplace pool. There are no surprises.
How do I reach you?
Through the contact form on this site or by calling directly. You reach our sales line at (214) 414-9041, not a national call center.
Do you subcontract trips?
No. Imperial Charters does not broker or subcontract trips to other companies. What you book is what you get.
What areas do you serve?
The full DFW metroplex including Dallas, Fort Worth, Arlington, Mansfield, Grand Prairie, Irving, Burleson, Southlake, and surrounding cities. We also run regional trips to Oklahoma casinos and other out-of-market destinations.
Are you insured and licensed?
Yes. Imperial Charters operates with full commercial transportation insurance and all required federal and state operating authority.
If the owner-operated difference matters to you, we would like to earn your business.